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Portal Help

Portal Help Request

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Having trouble with RWJMedconnect? We're here to help!

Call us at 1-844-220-5417. Leave a voicemail and a member of the RWJMedconnect support team will reach out within one business day to answer your questions. 

Fill out the form below to submit a help request! Your electronic message will be answered by a member of the RWJMedconnect support team within one business day.

Please note that portal help requests are not monitored on weekends or holidays. If you have a medical emergency please call your provider's office or call 911.

Have a billing question? Looking for information about your account or want to pay a bill? Click here for our billing help page!







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